IT Support Engineer
Trustbend Packers & Movers, a reputed name in the logistics and relocation sector in Dubai, is looking to hire a dedicated and skilled IT Support Engineer to ensure smooth operation of all IT systems and provide timely technical assistance to internal teams. This role is perfect for a tech-savvy professional who enjoys solving problems and maintaining a secure and efficient IT environment.
Key Responsibilities:
- Provide first-line technical support for hardware, software, and network issues across the company.
- Install, configure, and maintain desktops, printers, scanners, and other IT equipment.
- Monitor system performance and troubleshoot any interruptions to ensure minimal downtime.
- Maintain and update internal IT systems, backups, and security protocols.
- Support the team with email setups, software installations, and system access.
- Document and track IT support requests and resolutions for future reference.
- Coordinate with external vendors for equipment servicing or software upgrades.
- Ensure compliance with company IT policies and data protection standards.
Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 2–3 years of experience in an IT support role, preferably in a logistics or service-oriented company.
- Proficient in Windows and networking fundamentals (LAN, WAN, routers, firewalls).
- Familiar with data backup tools, antivirus software, and helpdesk systems.
- Strong troubleshooting skills and ability to prioritize tasks effectively.
- Excellent communication and interpersonal abilities.
- Willingness to support users across departments and provide timely solutions.
What We Offer:
- Competitive salary and performance-based benefits
- Professional and cooperative working environment
- Opportunity to work in a growing and tech-driven logistics company
- Conveniently located office in Dubai
Join Trustbend Packers & Movers in Dubai as an IT Support Engineer and become an integral part of a team that values technology, efficiency, and seamless operations. If you’re passionate about IT support and want to grow in a fast-paced logistics environment, we welcome your application.